Privacy Policy

Privacy Policy

1. Introduction

At Digiorder, a trading name of Digiorder ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Data We Collect

Account Information: Name, email address, payment details, business details.

Usage Data: Information on how you use our service, including logs and analytics.

Customer Data: Information about your customers (e.g., orders, contact details) as provided by you.

Order Data: Details of customer orders, including items ordered, transaction history, and restaurant details.

3. How We Use Your Data

To provide, maintain, and improve our service.

To process payments and manage subscriptions.

To communicate with you regarding updates, promotions, and service-related messages.

To comply with legal obligations.

To facilitate order processing and fulfillment between customers and restaurants.

4. Data Sharing

We do not sell your data to third parties.

We may share data with service providers for payment processing, hosting, and analytics, ensuring they comply with data protection laws.

Order details are shared with the relevant restaurant for fulfillment purposes.

We may disclose data if required by law or to enforce our Terms & Conditions.

5. Data Security

We implement security measures to protect your data, but no system is 100% secure.

You are responsible for maintaining the security of your account credentials.

6. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this policy.

Upon termination, we may retain data as required by law or for legitimate business purposes.

7. Your Rights

You have the right to access, correct, or delete your data.

You may opt-out of marketing communications at any time.

You can request data portability where applicable.

Customers may request deletion of their order data through the restaurant they ordered from.

8. Changes to This Policy

We may update this Privacy Policy and will notify you of any significant changes.

9. Contact Information
For any questions about this Privacy Policy or your data, contact us at hello@digiorder.co.uk.